At NexusHub, your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and services. By using NexusHub, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal and non-personal information when you use our platform, including:

Personal Information:

• Registration Information: Name, email address, phone number, password, and other necessary account details.
• Financial Information: Bank account details, credit/debit card information, cryptocurrency wallet addresses, and transaction history.
• Identification: Government-issued ID or similar for verification purposes.
• Communication Records: Any messages or inquiries you send through the platform.

Non-Personal Information:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on the site, navigation paths, and click patterns.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. This includes:

• Account Management: To set up and manage your NexusHub account, including verifying your identity and processing transactions.
• Customer Support: To respond to your inquiries, provide customer service, and resolve issues.
• Transaction Processing: To handle payments, deposits, and withdrawals securely.
• Security and Compliance: To detect, prevent, and investigate fraud or other illegal activities. We also use your data to comply with legal obligations and regulatory requirements.
• Platform Improvement: To analyze trends and user behavior, helping us improve our services and create a better user experience.

3. How We Share Your Information

We may share your personal information in the following situations:

• With Service Providers: We may share your information with third-party service providers who help us deliver our services, such as payment processors, cloud hosting services, and customer support platforms.
• For Legal Reasons: If required by law, we may disclose your information to government agencies, regulatory authorities, or other legal entities.
• Business Transfers: If NexusHub undergoes a business transaction such as a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

5. Security

We take your security seriously and implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, two-factor authentication (2FA), and regular security audits.

While we strive to protect your information, no system can guarantee 100% security. We encourage you to use strong passwords and take appropriate precautions to protect your account.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccuracies in your personal information.
• Deletion: Request that we delete your personal information, subject to legal or regulatory retention obligations.
• Objection: Object to our use of your personal information for certain purposes, such as marketing.
• Portability: Request that we transfer your personal data to another service provider in a machine-readable format.

To exercise any of these rights, please contact us at support@nexushub.com. We may require verification of your identity before processing your request.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our platform. These help us improve your experience, analyze site performance, and deliver personalized content. You can control cookie preferences through your browser settings, but disabling cookies may affect the functionality of the site.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

NexusHub does not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete it as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. When we do, we will revise the "Last Updated" date at the bottom of the policy. We encourage you to review this page regularly for the latest information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Email: support@nexushub.com
Mailing Address: NexusHub, Nigeria.

Last Updated: 30th September, 2024